The Local Word

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Social Places and Trustpilot: Enhancing Customer Care for Franchise Brands Customer reviews and feedback have a significant impact on business success. Recognizing the importance of managing reputation effectively, Social Places has partnered with Trustpilot. This...

A New Era in Scalable Facebook Ads In a game-changing move that is set to transform the way franchise brands manage their digital presence, Social Places has added Facebook Ad Tech capabilities to its marketing software platform with the release of LocalBoost. This...

We are pleased to announce the addition of LinkedIn to our constantly expanding integration network. With a user base of over 600 million users, LinkedIn serves as the worlds largest tool for networking, collaboration, and engaging with various industry professionals....

It may be cooling down outside but here at Social Places, we’re keeping things hot this 2023 with a range of new features and updates for a smoother user experience. Calendar View We’ve now implemented a calendar view to our Social Suite which enables you to view all...

Last call to have your say! The Social Places 2023 Digital Marketing and Customer Journey Survey is coming to a close in less than 2 weeks. We need YOUR input on what drives South African consumers to search, interact and...

Introducing Briefing Journeys by Social Places: our brand-new briefing workflow tool forms part of the My Hub suite.  Briefing is used to consolidate a variety of briefs from Franchisees to Head Office in a simple, secure and efficient workflow. Designed to...

Do you know what your customer’s experience is with your brand? Do you know about it while the customer is interacting with your brand? “Social Places Journeys” is an award winning product, used by some of the worlds largest franchises that allows for live customer...

Tweet Tweet, the birds are chirping and now we are too. We’d like to introduce Twitter to our nest of integration, enriching our already powerful Social and Reputation suites and adding a valuable platform for even more networking expansion. As we know Twitter is as...

Psst, did you hear what they said about you?  How aware are you of your brand’s organic mentions across Social Media and the web? Are you engaging and taking control of both positive and negative conversations happening...