Manage your

Listings, Reputation,

Social, Ads & Bookings,

for 10 or a 1000 locations

All from 1 dashboard

Digital Marketing

Customer Journey Report

 

The collected stats provide a wider perspective on online consumer engagement

in South Africa, Australia & the US.They highlight the behavioral changes post-Covid

and emphasize the importance of listings, social tools, and reviews to any business owner.

Download
Listings
Journey Forms
Reputation
Chatbot
Ads
Listening
Social
Bookings
Listings
Reputation
Ads
Social
Bookings
Journeys
Chatbot
Listening

Easily manage 100’s or 1000’s of listings across multiple channels

  • Set up and manage listings across platforms
  • Google Information locking
  • Location Updates Workflow
  • Rogue Page Finder & Duplicate
    Supression
  • Integrate or custom store locator
  • Drive visibility on search and social
  • Report on clicks, calls, drives, and engagement
  • ROI based on digital engagement metrics
Learn More
Click Here

Easily manage 100’s or 1000’s of listings across multiple channels

  • Set up and manage listings across platforms
  • Google Information locking
  • Location Updates Workflow
  • Rogue Page Finder & Duplicate Supression
  • Integrate or custom store locator
  • Drive visibility on search and social
  • Report on clicks, calls, drives, and engagement
  • ROI based on digital engagement metrics
Learn More

Manage reviews, reputation and omni channel CRM at scale

  • Inbox messages
  • Omni channel customer care and CRM
  • Aggregate Reviews
  • AI response template
  • AI sentiment Categorization
  • AI Red Flagging
  • Community Management
  • Email & Website Integration
  • Brand & Store Reporting
Learn More

Manage reviews, reputation and omni channel CRM at scale

  • Inbox messages
  • Omni channel customer care and CRM
  • Aggregate Reviews
  • AI response template
  • AI sentiment Categorization
  • AI Red Flagging
  • Community Management
  • Email & Website Integration
  • Brand & Store Reporting
Learn More

Reporting on 100+ platforms in one dashboard

  • Full Funnel Optimization
  • Granular Audience Targeting
  • Omni Channel data points
  • Overlay reporting from multiple sources
  • Paid Media across all digital
    channels, such as Social, Search, Audio, Video, Email, Sms & More
  • Analytics
Learn More

Reporting on 100+ platforms in one dashboard

  • Full Funnel Optimization
  • Granular Audience Targeting
  • Omni Channel data points
  • Overlay reporting from multiple sources
  • Paid Media across all digital
    channels, such as Social, Search, Audio, Video, Email, Sms & More
  • Analytics
Learn More

Easily Manage Localised Content across 100’s or 1000’s of listings

  • Store logos, artwork, mailer templates and more in the Asset Bank
  • Easily Store & Schedule Pre-Approved Content.
  • Content Scheduling & Approval
    Worklfows across Facebook, Intagram, Google & Twitter.
  • Collaborate & Communicate between stakeholders
  • Brand & Store Reporting
Learn More

Easily Manage Localised Content across 100’s or 1000’s of listings

  • Store logos, artwork, mailer templates and more in the Asset Bank
  • Easily Store & Schedule Pre-Approved Content.
  • Content Scheduling & Approval
    Worklfows across Facebook, Intagram, Google & Twitter.
  • Collaborate & Communicate between stakeholders
  • Brand & Store Reporting
Learn More

Restaurant Booking Platform built specifically for Franchises

  • White labelled booking widgets
  • Customized Notification for
    managers and customers
  • Easily assign tags to VIPs or No shows
  • Print or Export Reservations
  • Track conversions & ROI
  • Create a customer database
  • Reporting on a brand & Store level
Learn More

Restaurant Booking Platform built specifically for Franchises

  • White labelled booking widgets
  • Customized Notification for
    managers and customers
  • Easily assign tags to VIPs or No shows
  • Print or Export Reservations
  • Track conversions & ROI
  • Create a customer database
  • Reporting on a brand & Store level
Learn More

Custom Built feedback forms for Multi-location brands.

  • Collect customer details
  • Custom White labeled forms
  • Improve your review score
  • Store Locator
  • Live Feedback with Instant
    notifications
  • In-store, Website, Email and more
  • Marketing opt-in's
Learn More

Custom Built feedback forms for Multi-location brands.

  • Collect customer details
  • Custom White labeled forms
  • Improve your review score
  • Store Locator
  • Live Feedback with Instant
    notifications
  • In-store, Website, Email and more
  • Marketing opt-in's
Learn More

Conversational AI ChatBot

  • Sophisticated understanding of human language and slang
  • Q&A management
  • Create answers in your brand tone
  • Create Small Talk to give your bot personality
  • Ability to train bot
  • Notifications to prompt Human Hand-off
  • Integrate with existing data-sets and internal systems
Click Here

Conversational AI ChatBot

  • Sophisticated understanding of human language and slang
  • Q&A management
  • Create answers in your brand tone
  • Create Small Talk to give your bot personality
  • Ability to train bot
  • Notifications to prompt Human Hand-off
  • Integrate with existing data-sets and internal systems
Click Here

Track your brand & competitors across web and social channels

  • Brand listening across web & social channels.
  • Get real-time email notifications every time your brand gets mentioned.
  • Get notified on mentions or spikes in conversation.
  • Track and compare competitors.
  • Identify Influencers & top sites.
  • Reporting Analysis.
Learn More

Track your brand & competitors across web and social channels

  • Brand listening across web & social channels.
  • Get real-time email notifications every time your brand gets mentioned.
  • Get notified on mentions or spikes in conversation.
  • Track and compare competitors.
  • Identify Influencers & top sites.
  • Reporting Analysis.
Learn More

A leading local marketing agency for companies with multiple locations

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Leading global brands

trust Social Places.

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Leading global brands
trust Social Places.

Our Reviews

I’ve worked with Social Places for the past year and am very happy with their quality of work output and service. The talent in their team is of a high standard. No task is too big and no detail is too small. I would highly recommend Social Places.

 

Jade Abbott

The Social Places team is incredible to work with. They are on the ball. Super efficient. Professional and they know their stuff. They helped us grow our client database with good quality leads which (easily) converted into paying customers.

 

Gregory Player

Social Places has been great to help us verify our locations, update it & ensuring that up to date info is always available for our customers. They are effective & helpful and always available to assist at the drop of a hat.

 

Jo-Mari Bosman

We’ve been working with Social Places for a number of years and have enjoyed reliable and consistent service from their fast-growing team. They have met every request or brief head-on, and have also challenged our thinking in the best way possible. No hesitation in referring them for high-quality work, at a great cost, and with a quick turnaround time.

 

Danielle Kruger

We’ve been working together with Social Places for a while now and the team has been nothing but a joy to work with. Always ready with solutions to our business problems and always assisting with a friendly and approachable demeanour. World-class service from and an exceptional team with an exceptional product suite.

 

Khanya Fingo

The local word

View All Posts

2023 Digital Marketing Customer Journey Survey

Jan 24, 2023

Last call to have your say! The Social Places 2023 Digital Marketing and Customer Journey Survey is coming to a close in less than 2 weeks. We need YOUR input on what drives South African consumers to search, interact and essentially choose which businesses they...

Tech Update – Briefing Journeys

Jan 24, 2023

Introducing Briefing Journeys by Social Places: our brand-new briefing workflow tool forms part of the My Hub suite.  Briefing is used to consolidate a variety of briefs from Franchisees to Head Office in a simple, secure and efficient workflow. Designed to...

Tech Update – Journey Forms

Jan 23, 2023

Do you know what your customer’s experience is with your brand? Do you know about it while the customer is interacting with your brand? “Social Places Journeys” is an award winning product, used by some of the worlds largest franchises that allows for live customer...