Manage your

Listings, Reputation,

Social, Ads & Bookings,

for 10 or 1000 locations

All from 1 dashboard

Easily manage 100’s or 1000’s of listings across multiple channels

  • Set up and manage listings across platforms
  • Google Information locking
  • Location Updates Workflow
  • Rogue Page Finder & Duplicate
    Supression
  • Integrate or custom store locator
  • Drive visibility on search and social
  • Report on clicks, calls, drives, and engagement
  • ROI based on digital engagement metrics
Listings management and marketing for franchises

Easily manage 100’s or 1000’s of listings across multiple channels

  • Set up and manage listings across platforms
  • Google Information locking
  • Location Updates Workflow
  • Rogue Page Finder & Duplicate Supression
  • Integrate or custom store locator
  • Drive visibility on search and social
  • Report on clicks, calls, drives, and engagement
  • ROI based on digital engagement metrics

Manage reviews, reputation and omni channel CRM at scale

  • Inbox messages
  • Omni channel customer care and CRM
  • Aggregate Reviews
  • AI response template
  • AI sentiment Categorization
  • AI Red Flagging
  • Community Management
  • Email & Website Integration
  • Brand & Store Reporting
Franchise Marketing Agency for Reputation Management

Manage reviews, reputation and omni channel CRM at scale

  • Inbox messages
  • Omni channel customer care and CRM
  • Aggregate Reviews
  • AI response template
  • AI sentiment Categorization
  • AI Red Flagging
  • Community Management
  • Email & Website Integration
  • Brand & Store Reporting

Reporting on 100+ platforms in one dashboard

  • Full Funnel Optimization
  • Granular Audience Targeting
  • Omni Channel data points
  • Overlay reporting from multiple sources
  • Paid Media across all digital
    channels, such as Social, Search, Audio, Video, Email, Sms & More
  • Analytics
Ads Data Visualization and Reporting Software

Reporting on 100+ platforms in one dashboard

  • Full Funnel Optimization
  • Granular Audience Targeting
  • Omni Channel data points
  • Overlay reporting from multiple sources
  • Paid Media across all digital
    channels, such as Social, Search, Audio, Video, Email, Sms & More
  • Analytics

Easily Manage Localised Content across 100’s or 1000’s of listings

  • Store logos, artwork, mailer templates and more in the Asset Bank
  • Easily Store & Schedule Pre-Approved Content.
  • Content Scheduling & Approval
    Worklfows across Facebook, Intagram, Google & Twitter.
  • Collaborate & Communicate between stakeholders
  • Brand & Store Reporting
Social Media Management Software for Franchise and Multi-Unit Brands

Easily Manage Localised Content across 100’s or 1000’s of listings

  • Store logos, artwork, mailer templates and more in the Asset Bank
  • Easily Store & Schedule Pre-Approved Content.
  • Content Scheduling & Approval
    Worklfows across Facebook, Intagram, Google & Twitter.
  • Collaborate & Communicate between stakeholders
  • Brand & Store Reporting

Restaurant Booking Platform built specifically for Franchises

  • White labelled booking widgets
  • Customized Notification for
    managers and customers
  • Easily assign tags to VIPs or No shows
  • Print or Export Reservations
  • Track conversions & ROI
  • Create a customer database
  • Reporting on a brand & Store level
Restaurant Online Booking Software Solutions

Restaurant Booking Platform built specifically for Franchises

  • White labelled booking widgets
  • Customized Notification for
    managers and customers
  • Easily assign tags to VIPs or No shows
  • Print or Export Reservations
  • Track conversions & ROI
  • Create a customer database
  • Reporting on a brand & Store level

Custom Built feedback forms for Multi-location brands.

  • Collect customer details
  • Custom White labeled forms
  • Improve your review score
  • Store Locator
  • Live Feedback with Instant
    notifications
  • In-store, Website, Email and more
  • Marketing opt-in's
Create Customer Feedback Journey Forms for Reviews

Custom Built feedback forms for Multi-location brands.

  • Collect customer details
  • Custom White labeled forms
  • Improve your review score
  • Store Locator
  • Live Feedback with Instant
    notifications
  • In-store, Website, Email and more
  • Marketing opt-in's

Conversational AI ChatBot

  • Sophisticated understanding of human language and slang
  • Q&A management
  • Create answers in your brand tone
  • Create Small Talk to give your bot personality
  • Ability to train bot
  • Notifications to prompt Human Hand-off
  • Integrate with existing data-sets and internal systems
AI Conversational ChatBot to Improve Customer Experience

Conversational AI ChatBot

  • Sophisticated understanding of human language and slang
  • Q&A management
  • Create answers in your brand tone
  • Create Small Talk to give your bot personality
  • Ability to train bot
  • Notifications to prompt Human Hand-off
  • Integrate with existing data-sets and internal systems

Track your brand & competitors across web and social channels

  • Brand listening across web & social channels.
  • Get real-time email notifications every time your brand gets mentioned.
  • Get notified on mentions or spikes in conversation.
  • Track and compare competitors.
  • Identify Influencers & top sites.
  • Reporting Analysis.
Social Monitoring and Brand Listening Solutions

Track your brand & competitors across web and social channels

  • Brand listening across web & social channels.
  • Get real-time email notifications every time your brand gets mentioned.
  • Get notified on mentions or spikes in conversation.
  • Track and compare competitors.
  • Identify Influencers & top sites.
  • Reporting Analysis.

Leading global brands

trust Social Places.

Businesses

Reviews

Countries

Leading global brands
trust Social Places.

Our Reviews

“I can't speak highly enough about Social Places”

Thanks to Social Places, we’ve seen a remarkable increase in our clients’ return on investment. Their ability to efficiently manage bulk locations and leverage AI to automate processes has been a game-changer for us. Not only have they streamlined our operations, but they’ve also significantly boosted our online visibility and engagement, and reputation management.

Duduza Moyo
Head of Search Engine Marketing

CBR Marketing logo

"Social Places is a one stop for all my reviews and reports."

I enjoy social places because it brings all my reviews and ratings into one place. I don’t have to keep logging into different platforms to see whats going on. Its very easy and simple to use.

Michelle Reynolds
Online Coordinator

"Perfect for Social Media Communication Management"

Easy to work on with simple steps that can get your communications
from socials to your customer care team. Able to get updates on communications between customer care team and
customers. Able to edit and allocate
customer care team on complaints easily.

Owethu Mentoor
Co-Founder

“Management of listings, local store content and social media backends for three of my brands.”

They are always willing to assist. They are easygoing people. They have solutions to any problem related to their SLA.

Khakhi Diala
Brand Manager

“Great Services”

Services are professional and helpful. They are quick to reply, always follow up.

Dylan Naidoo Rahman
Digital Marketing Acc Manager

“The Social Places Saga continues”

I like that everything is so centralized. We have been working with the team for quite some time and are pleased with their ever helpfulness. They have added more products to their range – exciting for us to explore.

Shaza Pitso
Marketing Assistant

The local word

G2 2024 Summer Awards

Summer of Success: Social Places Earns Recognition at the G2 Awards We are proud to announce that we have received multiple achievements the last quarter in multiple categories at the G2 Awards. This achievement is a testament to our dedication to providing top-notch...

Tekpon Top 10 ORM Software for 2024

Tekpon Top 10 ORM Software Maintaining a positive online presence is crucial for businesses in the digital age. We're thrilled to be named one of Tekpon's top 10 Online Reputation Management (ORM) software for 2024, reaffirming our commitment to innovative solutions...

ISO 27001

Social Places Is  ISO 27001 Certified | What This Achievement Means for Our Clients We're beyond excited to share some fantastic news with you: Social Places has just been awarded the prestigious ISO 27001 Certification. This achievement is a testament to our...