About us

A leading local marketing agency for multi-location brands.

Social Places brings together global technology and local businesses - helping franchises and multi-location brands connect with their communities, at scale.

11 years connecting brands
to their communities

Founded in Cape Town in 2015.

The Social Places team
31,885
locations managed worldwide
94
countries we operate across
97%
client renewal rate
What we do

Software, AI and people - converged.

Most platforms give you tools and leave you to it. We pair the software with intelligence and a managed team, so the strategy actually gets executed.

AI

Reach and visibility - structured data that gets every location found, recommended and cited across search and assistants.

Software

Control at scale - listings, reviews, social, ads and bookings for thousands of locations from one workspace.

People

Your time back - a managed team that builds and runs the strategy, so results don’t depend on you doing it all yourself.

Thought leadership

The 2026 Digital Marketing & Customer Experience Survey.

Now in its fifth edition, our flagship survey reveals how consumers really discover, judge and choose multi-location brands - with 3,718 respondents across 20 countries.

  • What drives discovery, trust and choice in 2026
  • Year-over-year shifts across every category
Request the report
2026 Survey · highlights5th edition
%
65.81% search online for retail & clothing
Category discovery
%
88% read reviews before they visit
Trust signals
%
79.67% discover via social media
Channel mix
The proof

Trusted by brands that can’t afford to be wrong locally.

97%
renewal rate

From franchise groups to retail chains and hospitality, brands stay with Social Places because the software, AI and team keep delivering.

Google
4.9
Facebook
5.0
G2
4.7
Capterra
4.9

"A genuine partner - the platform plus a team that actually runs it for us."

DP
Daniel Pretorius
Head of Marketing
The growth platform for multi-location brands

See it on your locations.

Book a demo and we’ll show you exactly how Social Places would work across your estate - software, AI and the team behind it.