About us

A leading local marketing agency for multi-location brands.

Social Places brings together global technology and local businesses - helping franchises and multi-location brands connect with their communities, at scale.

11 years connecting brands
to their communities

Founded in Cape Town in 2015.

The Social Places team
30,000+
locations managed worldwide
94
countries we operate across
97%
client renewal rate
What we do

Software, AI and people - converged.

Most platforms give you tools and leave you to it. We pair the software with intelligence and a managed team, so the strategy actually gets executed.

AI

Reach and visibility - structured data that gets every location found, recommended and cited across search and assistants.

Software

Control at scale - listings, reviews, social, ads and bookings for thousands of locations from one workspace.

People

Your time back - a managed team that builds and runs the strategy, so results don’t depend on you doing it all yourself.

Thought leadership

The 2026 Digital Marketing & Customer Experience Survey.

Now in its fifth edition, our flagship survey reveals how consumers really discover, judge and choose multi-location brands - with 3,718 respondents across 20 countries.

  • What drives discovery, trust and choice in 2026
  • Year-over-year shifts across every category
Request the report →
2026 Survey · highlights5th edition
%
65.81% search online for retail & clothing
Category discovery
%
88% read reviews before they visit
Trust signals
%
79.67% discover via social media
Channel mix
The proof

Trusted by brands that can’t afford to be wrong locally.

97%
renewal rate

From franchise groups to retail chains and hospitality, brands stay with Social Places because the software, AI and team keep delivering.

Google
4.9★
Facebook
5.0★
G2
4.7★
Capterra
4.9★

"A genuine partner - the platform plus a team that actually runs it for us."

DP
Daniel Pretorius
Head of Marketing
The growth platform for multi-location brands

See it on your locations.

Book a demo and we’ll show you exactly how Social Places would work across your estate - software, AI and the team behind it.