by Social Places | Apr 30, 2026 | Blog, Other, Tech Update
Tech Update: Social Comments UI Update Great news for multi-location ops teams. We have rolled out a fresh, rebuilt Social Comments experience inside the Social Places dashboard, and it is designed to make managing comments across dozens of stores and every...
by Leroy | Mar 16, 2026 | Blog, Other
Google Maps is Changing How People Discover Businesses. Here’s What Multi-Location Brands Need To Do Now. Google Maps launched Ask Maps and Immersive Navigation on 12 March 2026, both powered by Gemini AI and will be coming to South Africa soon. The...
by Leroy | Jan 28, 2026 | Blog, Other
Imagine waking up, opening your Google Business Profile, and seeing your hard-earned 4.8-star rating has suddenly dipped. Even worse, dozens of your most recent reviews have simply… vanished. If this happened to you toward the end of 2025, you weren’t alone. It was...
by Social Places | Dec 9, 2025 | Blog, Other
Google has officially reimagined Maps with its new Gemini-powered experience, transforming it from a turn-by-turn tool into a real-time, discovery-driven navigation engine. This shift moves Maps beyond “how to get there” and into “why you should go there,”...
by Social Places | Nov 24, 2025 | Blog, Go Listings, Go Social, Other
A scam has emerged in the online review landscape. Scammers are targeting individuals, enticing them to write fake positive reviews for restaurants on Google Maps in exchange for money. This practice, known as the “write restaurant review on Google” scam,...
by Leroy | Nov 11, 2025 | Blog, Other
Effectively managing the online reputation of a multi-location franchise presents significant complexities. Maintaining brand consistency and identifying specific locations requiring intervention necessitates tools that move beyond basic data aggregation. Our solution...
