Stop sending reports.
Start answering questions.
One live, customizable report for every stakeholder, CEO, brand, store and ops. AI summaries, root-cause analysis and a question box that actually answers.
Book a platform demo →AI reporting and insights for multi-location brands, all modules in one place.
Listings, Reputation and Social land on the same canvas. AI reads them together, not separately, and that's where the cross-module answers multi-location brands actually need start to surface.
faster.
Customized views for each stakeholder
Reports on a stakeholder level, the summary, root cause and next-action language reflow. Same data, different desk.
Type a question.
Get an intelligent answer.
A question box embedded in the report. Plain language in, insights out, with the underlying data attached and three follow-ups already drafted.
Sandton City, Mall of Africa and Gateway dropped 0.3+ stars in June. All three share the same root cause,
The gap isn't data. It's the distance between data and a decision.
Ryan Haworth, CEO, Social Places
Eight steps, start to schedule.
Template or blank
Pre-built layouts or a blank canvas. Drag, drop, reorder.
Pick the reader
CEO, brand, store, ops. AI adjusts language and detail.
AI summaries
Each section interpreted vs prior period, root cause attached.
Ask AI in-line
Natural-language question. Answer in the report itself.
Customize the graphs
Bar, trend, pie, pick what tells the story best.
Comparison period
Compare to previous period or previous year.
Save the layout
Rolling or fixed periods. Reuse every month.
Schedule, ship
PDF, live link, or scheduled delivery. Hands-off.
FAQs.
Still curious? Email hello@socialplaces.io.
Does AI Reports and Insights replace my existing reports?
Not immediately. Your current reports stay in place. Reports and Insights launches alongside them. Your account manager will communicate the transition timeline.
How do I access AI Reports and Insights?
Brand-level reporting is available to all Social Places accounts from launch. Store-level AI insights require tokens. Contact your account manager or reach out via socialplaces.io/contact.
Is AI Reports and Insights available to all Social Places customers?
Brand-level reporting is available to all accounts on launch. Deeper store-level AI insights require tokens. Contact your account manager for details.
Can I still export reports as PDF?
Yes. Combined PDF, current-view PDF, or per-section zip. All include a table of contents with quick-link navigation.
What is the Bayesian review score?
The Bayesian review score weights review volume and quality together, so a single bad review in a quiet month does not distort the signal. It is more reliable than a standard average.
What does the dynamic regional map show?
Performance scaled against your brand's own average, not a fixed national benchmark. This makes genuine underperformance visible even when all locations are above threshold.
Read once. Decide faster.
Book a 30-minute platform demo on your brand's data, no slides, just the live report.
Book a platform demo →