Welcome to the Social Places Survey Hub

The Social Places Survey Hub is your central archive for all our market insights and consumer feedback. This resource provides direct access to the results of surveys conducted over the past few years, helping you track trends, understand evolving consumer behavior, and gain valuable, data-driven perspective.

2026 Digital Marketing & Customer Experience Survey

In the dynamic landscape of digital marketing and customer feedback, trends and technologies are constantly evolving. Join us in shaping the future of digital strategy. Participants must sign up and submit their answers by January 13, 2026.

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AI generated woman holding a cellphone, with a yellow circle as her background along with a watermarked Social Places logo representing the 2025 Digital Marketing & Customer Experience Survey Report

2025 Digital Marketing & Customer Experience Surveyters

Social Places’ 5th Digital Marketing & CX Report analyses 2,200 global marketers’ data on platform efficacy, local search, and customer experience. It provides actionable insights for optimising digital strategies and driving business growth.

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A screenshot from the "Social Places" website shows two sections. The first section is titled "URL Redirect & Legacy Link Management." It describes features like using redirect systems for legacy local page URLs and QR codes, preventing broken links for smooth user navigation, and automated logging of failed redirects. An image to the right illustrates a redirect system with a "legacy page" and a "new page" and a QR code. The second section is titled "Store-Specific SEO Best Practices." It outlines features such as dedicated pages for each store with unique descriptions, inclusion of meta tags and local business markup, and inclusion of Q&A to answer customer questions and boost AI search queries. An image to the right displays a "Frequently Asked Questions" section from a webpage.

2024 Digital Marketing & Customer Experience Survey

Social Places’ 4th Digital Marketing & CX Report analyzes 2,000+ global marketers’ data on platform efficacy, local search, and customer experience. It offers actionable insights for optimizing digital strategies and business growth.

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2023 Digital Marketing & Customer Experience Survey

Social Places’ 3rd Digital Marketing & CX Report analyses 3,000+ global marketers’ data on platform efficacy, local search, and customer experience. It provides actionable insights for optimising digital strategies and driving business growth.

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2022 Digital Marketing & Customer Experience Surveyters

Social Places’ 2nd Digital Marketing & CX Report analyses 2,000+ global marketers’ data on platform efficacy, local search, and customer experience. It provides actionable insights for optimising digital strategies and driving business growth.

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2021 Digital Marketing & Customer Experience Surveyters

Social Places’ 1st Digital Marketing & CX Report analyses 1,000+ global marketers’ data on platform efficacy, local search, and customer experience. The branding was different but we kept the mission the same. Providing actionable insights and strategies to achieve best practice ratings. 

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