Create white-labelled customer feedback journeys. Developed specifically for franchises or multi-location businesses
What are Feedback Journeys?
Customer Feedback Journeys are Social Places white-labelled forms that allow you to easily collect customer details and feedback for any part of the customer journey you are looking to engage on, providiving valuable insights on a brand and store level.
Where can Feedback Journeys be used?
- QR Code
- In-Store Feedback
- SMS
- Website
- App
- Bookings and Appointment Feedback
- Mystery Shoppers
- Survey Adhoc
- Competition Entry Mechanism
- Brand and Takeaway Reviews
What are Journeys
Journey Forms are Social Places white labelled feedback forms that allow you to easily collect customer details and feedback for any part of the customer journey you are looking to engage on, providing valuable insights
on a brand and store level.
Where can Journeys be used
- QR Code
- In Store Feedback
- SMS
- Website
- App
- Bookings and Appointments Feedback
- Mystery Shoppers
- Survey Adhoc
- Competition Entry Mechanism
Custom white-labelled forms
Control the narrative with custom rating fields, drop down menus, text entries and image uploads that communicate your brand, your way. Connect your feedback journeys through a streamlined system of pathways that drive SMS or Email marketing campaigns through opt-ins.
Improve your review score
Gain more feedback and improve Google review score by linking your feedback journey directly to youe Google Review Page.
Store Locator
Our Store Locator enables customers to access a specific store location based on Geo-location as well as a list of 5 other stores within the surrounding area. It also has a smart search functionality for quick store searches based on malls, city or street names.
Customer Contact Details
Build a database, and collect valuable customer contact details for remarketing and leads. Connect your journeys through a streamlined system of pathways that drive SMS or Email marketing campaigns through opt-ins.
Store Locator
Our Store Locator enables customers to access a specific store location based on Geo location as well as a list of 5 other stores within the surrounding area. It also has a smart search functionality for quick store searches based on malls, city or street names.
Customer Contact Details
Build a database, collect valuable customer contact details for remarketing andleads. Connect your journeys through a streamlined system of pathways that drive SMS or Email marketing campaigns through opt-ins.
Notifications
Stay in the loop with instant notifications through SMS or email for positvie, negative and critically flagged cases.
