Social Places New Features

We have some exciting new features to debut this morning, the below list contains all new features available:

  • Google Q&As

We have further integrated with Google allowing us to pull Google Q&As into the Social Comments feature. From there you can categorise, manage and respond to the Google Q&As for your brands and listings. You will then have the opportunity to receive powerful insights at a brand and location level.

  • Live Dashboard Notifications

Users will now find live workflow notifications directly on our dashboard for their brands and locations, letting them know if there are any Reviews, Facebook and Instagram Comments or Google Q&As that require their attention, are still open or need to be resolved. These live notifications are also affected by your selected filters!

  • Location Groups

Users are now able to create custom groups of locations based on their associated brands and locations. These “Location Groups” can be enabled across the various Social Places product suites. Users can create groups of locations specific to Content Workflow for bulk creating and scheduling of content or enabled on their suite report filters allowing for quick and easy reporting on a Location Group.

  • Social Comments – Search Functionality

Users are now able to search for specific words, phrases or users within Social Comments allowing comments to be found, responded to, categorised and actioned more efficiently.

For more information or assistance with any of our features please contact support@socialplaces.io

Google Review Removals in 2025: What happened to your stars?

Imagine waking up, opening your Google Business Profile, and seeing your hard-earned 4.8-star rating has suddenly dipped. Even worse, dozens of your most recent reviews...

Google Maps Gemini: New Era for Real-Time Discovery

Google has officially reimagined Maps with its new Gemini-powered experience, transforming it from a turn-by-turn tool into a real-time, discovery-driven navigation...

The Hidden SEO Power of Facebook Store Pages

For brands with multiple branches, locations, or franchises, managing a cohesive digital presence can feel like a tightrope walk....

We would love to work with you

Speak to us about local marketing tools built specifically for your franchise.