2023 Digital Marketing Customer Journey Survey

Last call to have your say! The Social Places 2023 Digital Marketing and Customer Journey Survey is coming to a close in less than 2 weeks. We need YOUR input on what drives South African consumers to search, interact and essentially choose which businesses they support. Oh, and we also have to choose the winner for the epic prize of a R5000 Takealot Voucher! 

“Our annual report has helped local businesses and marketers better understand the impact of how consumer reviews and search behaviour impacts their purchasing decisions. This allows brands to ensure they are making the right decisions on their digital and reputation strategies. ” says Ashleigh, the Co-founder and Client Services Director at Social Places.

Entries will be open until the 31st of January 2023 and the winner will be announced on the 15th of February 2023.

Visit the link below to enter:https://forms.gle/9JoXpBM3rwUigMim6

Terms and Conditions apply: https://socialplaces.io/terms-conditions/

Here are some of our Key findings for 2022:

Google Maps is changing how people discover businesses. What Multi-Location Brands need to do now

Google Maps launched Ask Maps and Immersive Navigation on 12 March 2026, both powered by Gemini AI and will be coming to South Africa soon. The update transforms Maps...

Google Review Removals in 2025: What happened to your stars? Guide on Reputation Management

Imagine waking up, opening your Google Business Profile, and seeing your hard-earned 4.8-star rating has suddenly dipped. Even worse, dozens of your most recent reviews...

Google Maps Gemini: New Era for Real-Time Discovery

Google has officially reimagined Maps with its new Gemini-powered experience, transforming it from a turn-by-turn tool into a real-time, discovery-driven navigation...