The Local Word

Imagine waking up, opening your Google Business Profile, and seeing your hard-earned 4.8-star rating has suddenly dipped. Even worse, dozens of your most recent reviews have simply… vanished. If this happened to you toward the end of 2025, you weren’t alone. It was...

Google has officially reimagined Maps with its new Gemini-powered experience, transforming it from a turn-by-turn tool into a real-time, discovery-driven navigation engine. This shift moves Maps beyond “how to get there” and into “why you should go there,”...

For brands with multiple branches, locations, or franchises, managing a cohesive digital presence can feel like a tightrope walk. You need a unified national voice, but you also need to show up where it matters most: locally. Your national brand page on Facebook is...

Effectively managing the online reputation of a multi-location franchise presents significant complexities. Maintaining brand consistency and identifying specific locations requiring intervention necessitates tools that move beyond basic data aggregation. Our solution...

We’re excited to announce a major product update: restaurants can now upload their menus directly from the Social Places Listings Suite to Google Business Profiles. This integration goes beyond data sync — it streamlines how your business showcases its offering...

Imagine searching for a local business like a vet, plumber or even a restaurant, and without picking up the phone, you already have answers about pricing and availability. Google Search’s new AI-powered calling feature makes that happen by contacting businesses on...

Google Maps has just unveiled a significant upgrade, integrating powerful AI to enhance how users explore and interact with the world around them. We are dedicated to boosting local visibility for businesses across, particularly those with multiple locations, we've...