Get a Free
Multi-Location
Listings Audit
Improving Your Digital Listings
& Reputation
Our Local Listings & Reputation Audit helps you understand exactly how your business appears to customers online, highlighting opportunities to improve customer experience, brand consistency, and overall reputation. Accurate listings, strong review management, and responsive branch-level engagement all play a key role in influencing organic search results and customer decisions. The audit also assesses your social media presence and how effectively you use localised content to reach and engage nearby communities.
Get a Free
Multi-Location
Listings Audit
Improving Your Digital Listings
& Reputation
Our Local Listings & Reputation Audit helps you understand exactly how your business appears to customers online, highlighting opportunities to improve customer experience, brand consistency, and overall reputation. Accurate listings, strong review management, and responsive branch-level engagement all play a key role in influencing organic search results and customer decisions. The audit also assesses your social media presence and how effectively you use localised content to reach and engage nearby communities.
Listings Audit
Our Social Places Audit is a complete health check for your online local presence. We eliminate rogue listings, ensure perfect data consistency across platforms like Google and Apple Maps, and optimize your descriptions for search success. This process guarantees your business information is accurate, consistent, and ready to capture both local traffic and AI-generated search results.
Rogue Pages
We identify duplicate or incorrect listings that confuse customers and hurt rankings.
Descriptions
We review and optimise your listing names, categories, and descriptions for accuracy and keyword relevance.
Co-Ordinates
We verify NAP details, maps pins, hours, and links across all platforms to ensure complete consistency.
Platform Optimisation
We check Google, Meta, Apple Maps and Bing for verification, photos, posts and overall completeness.
Store Locator & Local Pages
We assess your website’s store locator and local pages for accurate data, unique content and “near me” functionality.
AI Search Readiness
We ensure your online listings match your website data so you remain visible in AI-generated search results.
Reputation Audit
Our Online Reputation Audit provides a systematic, comprehensive review of your brand’s public perception, ensuring all customer conversations are managed effectively and consistently. We move beyond just tracking star ratings to convert customer feedback into actionable business insights and a powerful reputation engine.
Responding
We analyse response times, tone and quality across all reviews, ensuring consistent and meaningful engagement.
Channels
We check your Google, Facebook and industry review platforms for setup, optimisation and review flow.
Community
We assess how well you monitor online conversations, sentiment and opportunities through social listening.
Rating & Insights
We review star ratings, review volume and how they influence customer conversions.
Review Generation
We check existing feedback tools and processes to support continuous improvement and customer experience insights.
Social Audit
Our Online Social Audit delivers a strategic analysis of your social media presence, focusing specifically on consistency, engagement, and alignment with your local audience. The goal is to ensure your brand’s voice is unified, your content is impactful, and your engagement drives real community connection.
Posting
We evaluate consistency, frequency and quality of content across your social platforms.
Local Pages
We assess your Facebook Store Pages for accuracy, activity and alignment with local audiences.
Local Content
We check how well your brand uses localised content to reach and engage nearby communities.
Engagement
We analyse interaction levels, community management and response times.
Brand Consistency
We ensure your visuals, tone and messaging are aligned across all platforms.