The fully-managed Reputation.com alternative for franchise brands.
Reputation.com, now branded Reputation, suits enterprises that want self-serve reputation software, with managed execution available as a paid services add-on. Social Places suits multi-location and franchise brands that want listings, reputation and social delivered as a fully-managed service as standard, plus AI Visibility Pages built for AI search. Wherever you operate across 80+ countries, your accounts and data are owned by you.
Trusted to keep 31,885 locations accurate · 665+ brands · 80+ countries · ISO 27001 certified
Social Places vs Reputation.com, side by side.
An honest, like-for-like look across the capabilities multi-location brands actually buy. Where a competitor capability is vendor-stated rather than independently confirmed, we say so.
| Capability | Social Places | Reputation.com |
|---|---|---|
| Listings management | Yes Managed sync across Google, Apple, Bing, Facebook, HERE, TomTom, Garmin and more, with data cleansing and rogue-page suppression. | Yes Listings management is included. The size of the directory network is not publicly stated. |
| Reputation & reviews | Yes Unlimited review aggregation, AI-drafted responses in your brand tone, sentiment tagging and critical-case red-flag alerts. | Yes Review generation and AI responses in brand voice (vendor-stated). |
| Social media management | Yes Bulk localised scheduling with dynamic tags across Facebook, Instagram, LinkedIn, Google and local pages, with approval workflows. | Yes Social publishing and a centralised social inbox. |
| Store locator & local pages | Yes Branded, SEO-optimised store locator and local landing pages synced directly from your listings data. | Markets a Location Pages product. We did not find a branded store locator publicly stated. |
| AI Visibility Pages (AEO) | Yes AI Visibility Pages auto-generate hyper-local product and location pages structured for Google AI Overviews, ChatGPT, Perplexity and Gemini. | We did not find an equivalent auto-generated local-page product built for AI search. |
| AI visibility tracking | Yes New: the Social Places AI Visibility tracker shows where ChatGPT and Gemini recommend your locations, with more assistants added as they emerge. | Not publicly stated. Reputation.com markets a Visibility Scorecard for AI-readiness rather than tracking of where AI assistants recommend you. |
| AI reporting across suites | Yes AI Reports and Insights: one live report for every stakeholder, from CEO to store, across listings, reputation and social, with AI root-cause analysis. | Customisable dashboards and reporting. We did not find AI-generated report summaries across suites publicly stated. |
| AI summaries & answers | Yes AI summaries on every report plus Ask AI, which answers plain-language questions about your data, and AI review responses in your brand tone. | Yes Reputation IQ, vendor-stated natural-language questions over your reputation data, plus AI review responses. |
| Fully-managed service | Yes A dedicated team claims, verifies and optimises for you, with white-glove onboarding and an account manager, included as standard. Managed review responses are available as an optional add-on. | Self-serve platform with Reputation Services available as a paid managed add-on. |
| Data ownership if you cancel | Yes Your accounts, listings and reviews are set up in your name with your own users, so your data is yours from day one. If you ever leave, everything stays yours, including every optimisation we have made; nothing is wiped, reverted or undone. | We did not find a public commitment covering what happens to listings and data after cancellation. Ask what stays yours when a contract ends. |
| Pricing model | Custom per-brand pricing, tiered by volume: the more locations you have, the lower your rate per location, with software and the managed team in one price. | Pricing not published; quotes on request, with managed Reputation Services as a paid add-on. |
| Global coverage & local depth | Yes Clients across 80+ countries, supported by international partners and teams with on-the-ground local expertise in both established and emerging markets. | Offices across the US, UK, France, Germany and India. We did not find local delivery teams beyond those markets publicly listed. |
With Reputation.com, managed execution is a paid services add-on; with Social Places, the managed team is the standard offer. Social Places also auto-generates AI Visibility Pages for every location-and-product combination, which we did not find on Reputation.com.
Comparison based on publicly available information as of August 2026. Capabilities described as “markets” or “vendor-stated” are drawn from the vendor’s own materials and were not independently verified. Reputation.com, now branded Reputation, is a trademark of its respective owner; this comparison is for informational purposes and does not imply any affiliation or endorsement. Spotted something out of date? Tell us and we’ll review it.
Three things you get with Social Places that Reputation.com doesn’t hand you.
Managed service as standard
Reputation.com sells managed execution as a paid services add-on. With Social Places, the team that claims, verifies and optimises is part of the platform, not an upsell, so the work gets done from day one.
AI Visibility Pages for AI search
Auto-generated hyper-local pages for every location-and-product combination, structured for Google AI Overviews, ChatGPT, Perplexity and Gemini, so your locations get cited in AI answers, not just indexed.
Your accounts, your data
We set up accounts and users in your name from day one, so your listings, reviews and pages are owned by you, not rented from a platform. If you ever leave, your data and every optimisation we have made stay in place, across all 80+ countries we support.
Moving from Reputation.com? We do the heavy lifting.
Every Social Places client gets free white-glove onboarding with a dedicated Onboarding Manager, so changing platforms does not mean adding work for your team.
We audit and import
We audit your current listings, reviews and local pages, then import your locations and data so nothing is lost in the move.
We claim and verify
Your Onboarding Manager claims and verifies every location in accounts set up in your name, configures your users and permissions, cleanses the data and deploys profile and cover photos across platforms.
We run it from day one
Your account manager and team take over day-to-day listings, reputation monitoring and social, so you switch without adding headcount.
Brands rely on Social Places to run their local presence.
Reputation.com vs Social Places, answered.
Is Social Places a global alternative to Reputation.com?
Yes. Social Places supports 665+ multi-location and franchise brands across 80+ countries, delivering listings, reputation, social and local pages as a fully-managed service through its own team and international partners. Founded in South Africa, it operates worldwide. Reputation.com lists offices across the US, UK, France, Germany and India; Social Places pairs global coverage with a fully-managed team as standard, not a paid add-on.
What is the main difference between Reputation.com and Social Places?
Reputation.com is a self-serve reputation platform that your team operates, with managed execution sold separately as Reputation Services. Social Places is fully managed as standard: a dedicated team claims, verifies and optimises your listings and runs your local social, so the work gets done rather than just being possible, with managed review responses available as an optional add-on.
Do I keep my listings and data if I leave Social Places?
Yes. During onboarding we set up accounts and users in your name, so your Google Business Profiles, listings, reviews and location data are owned by you from day one. If you ever cancel, everything stays exactly where it is, including every optimisation we have made to your listings and pages: nothing is wiped, reverted or undone.
Does Social Places help with AI search visibility?
Yes, in two ways. Social Places AI Visibility Pages auto-generate hyper-local landing pages for every location-and-product combination, structured for Google AI Overviews, ChatGPT, Perplexity and Gemini. The new Social Places AI Visibility tracker also shows where ChatGPT and Gemini recommend your locations. Reputation.com markets a Visibility Scorecard for AI-readiness; we did not find AI visibility tracking or an auto-generated local-page product on Reputation.com.
Who is Reputation.com best suited to, and who is Social Places best for?
Reputation.com suits large enterprises that want self-serve reputation software and either have an in-house team to run it or budget for its paid services add-on. Social Places suits multi-location and franchise brands that want the same capabilities delivered as a fully-managed service as standard, plus AI Visibility Pages built for AI search.
How much does Social Places cost compared to Reputation.com?
Reputation.com does not publish pricing; quotes are provided on request, and managed Reputation Services are a paid add-on. Social Places offers custom per-brand pricing based on your number of locations, the suites you use and the level of managed service you need. Pricing is tiered by volume, so enterprise brands with large location counts pay a much lower rate per location, and it typically makes Social Places more cost-effective than global enterprise platforms, because the software and the managed team come in one tailored price. Book a call or request a free local audit for a quote.
Don’t take our word for it.
Compare Social Places and Reputation.com on independent review sites, and check the sources behind this page.
Star ratings and review counts on third-party platforms change over time; figures referenced on this page were accurate as of August 2026. Links open on the respective review or vendor site so you can verify independently.
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