Google Review Removals in 2025: What happened to your stars?

Imagine waking up, opening your Google Business Profile, and seeing your hard-earned 4.8-star rating has suddenly dipped. Even worse, dozens of your most recent reviews have simply… vanished. If this happened to you toward the end of 2025, you weren’t alone. It was...

The Hidden SEO Power of Facebook Store Pages

For brands with multiple branches, locations, or franchises, managing a cohesive digital presence can feel like a tightrope walk. You need a unified national voice, but you also need to show up where it matters most: locally. Your national brand page on Facebook is...

Tech Update: AI Insights

Effectively managing the online reputation of a multi-location franchise presents significant complexities. Maintaining brand consistency and identifying specific locations requiring intervention necessitates tools that move beyond basic data aggregation. Our solution...

Tech Update: Google Business Profile Menu’s

A scam has emerged in the online review landscape. Scammers are targeting individuals, enticing them to write fake positive reviews for restaurants on Google Maps in exchange for money. This practice, known as the “write restaurant review on Google” scam,...