Tech Update – Journey Forms

Do you know what your customer’s experience is with your brand? Do you know about it while the customer is interacting with your brand? “Social Places Journeys” is an award winning product, used by some of the worlds largest franchises that allows for live customer...

Tech Update – Twitter Integration

Tweet Tweet, the birds are chirping and now we are too. We’d like to introduce Twitter to our nest of integration, enriching our already powerful Social and Reputation suites and adding a valuable platform for even more networking expansion. As we know Twitter is as...

Tech Update – Listening Solution

Psst, did you hear what they said about you?  How aware are you of your brand’s organic mentions across Social Media and the web? Are you engaging and taking control of both positive and negative conversations happening right now?  Ready to level up on...

Google local search rankings algorithm update

Local business rankings will be affected by the latest Google algorithm update Google has recently confirmed that they have concluded an update to their local search rankings algorithm for Google Business Listings – this update ran from November 30th to December...